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Emergency Communication Registration
Student Instructions

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Students can receive text messages in case of emergency
 
ECU emergency announcements and official statements are provided through one or more of the following, based on the urgency of the incident:
  • Email
  • Computer Screen Pop-Up
    (Free software download
    for ECU Students
    )
  • Cell Phone Text Message
    (registration required)
  • Telephone Voicemail
  • Campus Emergency
    Hotlines:
    East Campus:
    (252) 328-0062

    West Campus:
    (252) 744-5080
    toll-free 1-800-745-5181
  • Local Television and Radio
 


Sign Up Now for ECU ALERT Messages!

East Carolina University can now send emergency text messages to cell phones of students who sign up for the service!

To receive emergency text messages on a cell phone, students need to update their personal information in the university's student database using Banner Self-Service.  Your “primary cell phone” number needs to be entered following the instructions below.

By providing a cell phone number students are consenting to ECU sharing this information with ECU service provider AudienceCentral, Inc. for the sole purpose of providing ECU’s emergency messaging system. The service is free unless the cell phone service plan does not include free incoming text messages. Participation is optional.

INSTRUCTIONS FOR SELF-SERVICE BANNER

  1. Go to OneStop:  onestop.ecu.edu and log in using your Pirate ID and password.

  2. Select “Banner Self Service.”

  3. Select “Personal Information.”

  4. Select “Update Addresses and Phones.”

  5. In the “Local Student Address” section,  or if no local address, go to the "Home Address - Permanent" section, and click on “Primary" located under the "Phones” column. The "Update Addresses and Phones - Update/Insert" page will appear.

  6. Scroll down toward the bottom of this page until you see a column labeled “Phone Type.” Using the drop down menu, select  “Primary Cell Phone Number” from the list of options.

  7. On that same line, enter the area code and cell phone number (no hyphen) if you would like to receive campus emergency information via text message.   (Your standard text messaging rates will apply.)

  8. If you do NOT want your cell phone number to be published in a directory, click the box in the “Unlisted” column. (A checkmark will appear.)

  9. Select “Submit” to accept the updates or changes.

Under normal circumstances, please allow several days for processing.  If you decide that you no longer wish to receive text messages, follow these steps again, and delete your primary cell phone number.

 


 
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